A “client” adopts the system. A client may be a state
education agency (SEA), district (LEA), or charter organization. The system is then
available to all districts and schools served by the client. The system takes on
the client’s identity, and users access it through the client’s own
website. The system connects users from all levels to establish a coherent and high-functioning
system for improvement. One person from each improvement team (district or school)
is designated to serve as Process Manager. The Process Manager interfaces with the
system to prepare team meeting agendas, worksheets, and Wise Ways®. The Process
Manager also enters the team’s minutes and work plans into Indistar®.
Coaches (engaged by the school or provided by the state, district, or charter organization)
are given access to the system so that they can follow the progress of the work
and provide “coaching comments” for the team. Superintendents and principals
are given full access to the system. The client, district, or school may also issue
“guest” logins to groups - teachers, parents, school board members,
for example - who can then view progress charts and reports without editing data.